While optical discs are swiftly falling out of fashion, especially within Apple products, many Apple users still own products with optical drives – and at some point a disc will probably get stuck in that drive. So, what can you do when a disc won’t eject? Here’s are some troubleshooting tips that might help!
First courses of action:
Press and hold the eject key.
Right click on the disc icon in Finder, or on your desktop, and select the “eject” option from the menu.
Drag the disk icon to the Trash.
If your disc is truly stuck, it’s likely that these won’t fix your problem. Fortunately, we have not yet begun to fight! There are many other tricks to try before giving up and taking it to the Apple Store!
Launch Disk Utility, select the problem disc in the sidebar, and hit the Eject button at the top of the window. If your disk is still stuck:
Launch the Terminal app (found in the Utilities folder within Applications), and enter the following command: drutil eject
By now, if the issue is software related (and it usually is), one of these tricks will have worked by now. Personally, I’ve never had the Terminal command fail to eject a disk. If you happen to be unlucky, however, and the disk still wo’t eject, there are still a few more things you can do!
Restart your Mac, while holding down your trackpad button (or your left mouse button if you are using a mouse). Keep holding that button down until the desktop appears. This triggers the system to eject your disk before OS X begins loading.
Shut down your Mac, then turn it back on and let it rest for 10 minutes. Don’t login to your Mac yet. After a few minutes have past, the disk may eject itself (that’s the default if you insert a disk before login). If not, try pressing the Eject key once more.
If your disk is still stuck, you almost certainly have a mechanical problem rather than a software problem. If your Mac is in warranty, bring it to the Apple Store, or an Apple Authorized Service Provider. If it’s out of warrantee, an Apple Store still might help you without charging – although it’s equally possible you’ll get charged a service fee, or the optical drive may need to be replaced.